We require a phone number to be provided in the contact form. We have experienced cases where people have questions, but when we reply, our emails are never seen as they get stuck in the trash/spam.  Therefore, our clients think we don’t care to answer their questions. Customer satisfaction is very important to us. Thus we request a phone number. We will never use it unless our emails go unanswered, and we believe they got stuck in the trash/spam.  [Just put anything string of numbers in the field (0-000-000-0000) if you feel uncomfortable with providing your real phone number]. Our emails will come from peter@pdws.biz.